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Scoopers work:
7am to sundown 5 days a week this time of year. 

We may work into Saturday depending on long weekends etc.

Please keep an eye out for us, and not let your dogs out for everyone's safety. As well as keeping social distancing during Covid-19

Office ours:
Monday to Friday
10am-6pm CST / 10am-5pm MTD

 (before 10:00 we focus on ensuring the efficiency of field crew so we may serve you amazingly!)

Scooping Status for THIS week for Calgary:

Fear not we are monitoring the scoopers to see that they are doing a great job:

Thinking about pausing your service this winter?

When should I book?
We scoop all year round, you can book whenever you want.
If getting weekly scheduled services, we suggest having us start right way.
If your only getting the 1x service in the spring and you didnt scoop all winter, we suggest waiting for your yard to be free of snow, water, Ice. This will allow us to doo doo the best job possible & for you to get the best value for your dollar. Unfortunatly we can only scoop poop we can see.  If you cannot wait for your entire yard to melt please consider adding our weekly scheduled service upon checkout or a second scooping. 
How long does it take?
Your property can be cleaned as fast as within 1hr from your sign up! NO JOKE, we use a state of the art GPS tracking software to ensure the most efficient routes. The average turn around time is 3 business days during the spring busy season. You do not need to be home during the cleaning.
How should I book?
Our website provides quick & easy sign up in less than 4 min in most cases. Feel free to call and ask questions but signups over the phone take a "little" longer (43min on average😲)
We love hearing from you but signing up online helps us focus on getting to your property faster.
Can I pre-book?
Yes, of course. Also lock in any current prices or promotions when you check out. Then let us know when your yard is ready to be scooped. (Call, facebook message, or use the update account section on the top right of this page)
I have a small or large yard?
Our prices are based on 19 factors but yard size is a small variable. It is generally how much waste a dog accumulates during a period of time and the season or how difficult it is to clean. If you have an above average sized yard like an acreage please let us know, however 90% of the time the price will stay the same. We are oftern less expensive then competitors for all yard sizes and dog amounts. In rare cases that we cost more, please let us know so we can offer our price match guarantee.
Is my yard ready to be scooped?
Once you have completed the sign-up process you will need to make a payment or make a payment arrangement. Your information is then reviewed and your yard will be put on the list of yards to be completed. The average turn around time is 3 business days with a max of 7 during our busy season. Routes are adjusted daily to allow us to create efficient routes for the team. You do not need to be home during the cleaning.
Will you ensure our gate is latched?
ABSOLUTELY! As “Pooper Scoopers” we have a great responsibility. We know the safety and security of the families we serve are in our hands. PLUS every scooper is LIVE monitored throughout the day, we know where they are via GPS tracking and when they leave your property they snap a picture of your latched gate and send it to the supervisor reviewing yards LIVE. This means we are double ensuring your pets/Family safety. 
Who will scoop my yard?
 Trained "PooFessionals" of course. Our company is insured and fully trained. These "PooFessionals" are trained in disease types, sanitation practices, dog bite prevention, dog body language.  
Do I need to be home?
No, most of our services are completed while people are at work. Weather and sunlight dependent we will be working 7am to 9pm or Dark. If your gate is secured by a combination lock or key you will be able to provide details on how we can enter in the event you are not home. We will knock prior to scooping 1x clean clients yards. 
Will you call prior?
Weekly scheduled clients will have specific days they will be serviced so you will always know we are coming. In the event you have a special request just add it to the details on during your sign up and we can help customize your account. 1x scooping clients can arrange calls but if its due to dogs being out read the next question ;)
Can my dogs be outside / My dogs will be outside?
Yes as long as they are friendly.

For 1x service clients, we will knock & ring the doorbell prior to starting work. If you are home this will allow you to let your dogs in if you would like (we doodoo suggest this for 1x cleans).

Please DO NOT let your dogs out if we are already in your yard. This can startle both the dog and scooper, even in the event that both scooper and owner know what’s going. The dog should see the Pooper Scooper walk into the yard as most dogs may become surprise/startled/nervous/aggressive/etc. and can be compared to - by someone's already in their bathroom while walking into it. I know I wouldn’t want someone popping out from behind my shower curtain as I entered my bathroom 🤣
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Account update
(Scheduled weekly clients ONLY)